![]() If you ever need assistance then please do not hesitate to contact us. We are sorry to hear about your PTO situation. Hello and thank you for the amazing feedback. But the IP issue is a big deal that was present even in the old app versions before the rebuild. Other systems allow this without the work around of ending a year.Īll in all it’s a good system with great access to speak to someone when needed. It’s not impossible to fix but you do need to essentially end the year for them, write down their current time off, change their accrual rate to today and then insert the time off that you hopefully wrote down as a positive starting value. Once an employee has been here 5 years their accrual rate of time off changes. ![]() If our primary goes out I have to log the punches manually. ![]() This is not good so our punching is set to 1 IP address. If an employee has 2 different IP addresses in the multi ip area (as sites with 2 internet connections would) then the employee can actually punch in from ANY IP address including a cellular one from home. Sometimes our primary internet goes down and our back up fails over. The two big issues I have are Paid Time Off accrual changes and authorizing a punch while using 2 WAN connections. The app is pretty good, I like being able to manage our 40 person office from an app. Need to fix IP address lockdown for multiple IP addresses
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